How To Make Successful Communication Through International Conferencing Services

Do you feel the necessity of communicating with others all around the globe? International Conferencing is the best ever way to meet the end of your like nature requirement in a gainful way. Such conferencing features Audio Conferencing which works through telephone calls using people’s voices or audio medium. This system attaches a group of people, dialing into a specific conference network, hosted by particular conferencing service provider. As a raconteur, on behalf of any global business organization, you can handle efficiently the relation with consumers & employees all over the world through this unique system. This is also an easy task to make a close bonding with your friends or relatives residing or working abroad through this type of conferencing service. This system is an ideal for those who want to lop off the travelling cost and many other problems related to making of a big business promotion. Anyone can get this facility at home, in the office, in your car or sitting in a pub, too.

Feature rich Conferencing

The web or audio conferencing solutions seems apt enough for Real-time communication in a professional environment as it takes good care of the necessary functionality in a corporate or business scenario. Users get the liberty of transferring the documents, applications and files effortlessly alongside sharing the whole desktop with the participants present on the other end. Effective features including white-boarding, drag and drop, annotations are being blended into the collaborative software to ensure proper brainstorming and real-time sharing amongst participants who are located distantly. Companies or individuals can choose these features as per their needs and requirements while acquiring international conferencing solutions from reliable service providers.

To let people well aware of the high-end features, the service providers have come up with collaboration software with intuitive interfaces. Such user-friendly web conferencing can be included into phone or audio conferencing platforms to ensure greater functionality to users. The large bold icons, cool interface designs, screen fit feature etc ensure easy operational functionality for new users. Besides, the conferencing products are well backed with online controls so as to help the participants in configuring dial-out options, participant settings and mute, unmute features from interface.

Working procedure of Worldwide Conferencing:

The methods of Global Call Conferencing start in a lucid manner; this are-

Conference Calling Number: In this process, you need an exclusive access number to get rid of paying high-priced international call rates. The caller may get a global toll-free number, to gain access into the discussion, in case you go for such types of call services provider.

Getting into through Access Code: The individual member of the conference must come into the PIN number or the specific access code for entering into the said discussion.

Start over the Discussion: After substantiation of the exact access code or recognition process, you can start your conference.

So, prior to selecting International Conferencing, you must particularly find out whether the systems match well with your factual requirement. It is expected that you can make good use of this article before initiating a communication with such type of Audio Conferencing.

How International Audio Conferencing Works

Audio conferencing enables individuals from different locations to connect and speak with each other using the services of a secure telephone line. The process allows people who otherwise may not be able to physically meet each other to communicate and have meetings. This is a preferred mode of communication as it is more economical for businesses than to have their personnel travel across cities or countries to attend meetings. International voice conferencing allows people in different countries to communicate with each other at a pre-determined date and time.

This is more commonly known as teleconferencing or voice conferencing, any number of people can be connected at the same time. This form of communication is widely in use in commerce, education and business. It also saves time as traveling from one country to another can take time, and delays can always make such trips much longer. Traveling also causes disruption at work as the time it takes for an employee to travel means time away from the office.

An international audio con-call differs from an ordinary phone call in the sense that there are more than two people who make up a voice con-call. Callers are connected to what is known as a conference bridge which is a server that makes it possible for many people to communicate with one another.

There are different types of international voice conferencing services available today. The first type is the “dial in” which is simply dialing a number that has been pre-designated and given to all the participants of the conference to call. It is normally accompanied with a code or passkey that needs to be entered via a touch tone phone.

The second type is called the “reservation-less call” which is most commonly used for businesses that choose to allow participants in Canada and/or in the US to connect toll-free into the con-call. If the participant is outside the local dialing calling area, there is no long distance cost incurred as these are charges to the host of the con-call. This type of call also utilizes a passkey or pass-code.

The third type of voice conference call is “operator assisted.” Operator assisted con-calls uses services offered by a conference call company which normally includes the bringing of participants to the call (operator dial out), call moderator and live call monitoring, roll call, faxing or emailing of any documents to all the participants, services like translation, and many more services.

Such voice con-calls allow businesses to communicate with people in different locations or countries without incurring traveling, hotel costs, per dime costs, and any travel delays that can arise.

Lessons Learned from Years with Businesses

How to Save Money on Office Furniture If you want to set up an office and you don’t have enough resources, you can start by using used office equipment. Many people who are starting up businesses whether big or small are preferring to furnish their offices with used office furniture, this was a result of a survey that was conducted in 2009. The demand for used office equipment is higher compared to the office accessories where their sales have declined. The fact remains that used office furniture has always been in demand compared to the new office equipment. The demand of used office equipment never goes down even on economic good times. Many businesses that are starting up don’t have financial stability that is why the demand for used office furniture will never go down. They prefer getting the used office furniture and the amount of money they are going to save can be used to grow their businesses. In the websites and local newspapers you will find saturated advertisement of modern, great quality office furniture. The demand for used office furniture never goes down even though new office equipment are manufactured in high volumes. Whenever you are choosing furniture for your office it is important to be cautious about your budget constraints. Whether you are buying new office furniture, hiring or buying used furniture for your office you should never go spending all the resources you have in buying office furniture. The two methods that can save you a lot of money are hiring and buying used office furniture. In the market you will not only find stylish office furniture but also old fashioned furniture is available. The price of used office furniture continues to go down if they are not bought. You will find a variety of modern office furniture in the market that have been sold for various reasons. The best and only option that a business that is closing down or is experiencing bankruptcy is selling their modern office equipment at discounted prices. Office equipment that is not worth buying new ones include the office furniture. Office furniture like tables, chairs, cabinets and desks can be they can stay for a very long time. One can only fail to buy used office furniture for personal reasons. One of the places that you can look for used office furniture is in the local newspapers where the owners of the furniture advertise them selling them at half the original price. If you are looking for used office furniture you can also check online, in the magazines, on the blogs and you will find indicated price and pictures of all the items.Why No One Talks About Furniture Anymore

If You Read One Article About Furniture, Read This One

Finding Similarities Between Loans and Life

How to Take Advantage of Payday Loan Relief

Payday loan consolidation is definitely a fantastic credit program which consumers can apply for to be able to get relief from their financial responsibilities. This has unique features that will surely match the preferences, needs and also the financial capability of so many cash-strapped borrowers these days.

In the consolidation programs, the consumers like you, will be provided with the opportunity to merge or to consolidate their current payday loans into one account only. You may receive enough funds in order to completely settle the debt. Also, you can reduce the payments that you will make on the interest charges and also other related fees.

Payday consolidation loans usually carry lower rates of interest unlike those that were originally imposed on the old payday loans. Also, that is not only that. Each month, you will just have to pay one interest rate. This means that rather than juggle the different interest rates which are imposed on the present credit lines, you will only need to manage one until you are able to completely repay the funds that you have borrowed.

Such loans can also help you to get good credit standing. Through paying off your payday loans, you will be able to start working on having the credit history fixed or rehabilitated. You may start repaying your credit card charges. You may also create a suitable plan to settle your long-overdue student loan payments. Through this, you will be able to start to rebuild your credit reputation and you can reap the rewards of having a great credit profile.

When you are going to apply for the payday consolidation, it would be a great thing that you first determine how much you actually owe the creditors. You may certainly do this by requesting for the latest copies of the yearly credit report or through contacting the lenders. With this, you will know how much funds you actually need to settle the debts completely. This means that you will not get more money than what you need.

You must look around and also compare the features of the loans in the market. You have to pay close attention not only on the interest rate but also the amount that is loanable, the payment terms as well as options and on the eligibility requirements of the application. You must also ask about the additional services that they provide. For instance, you must ask the firm if they are going to negotiate with lenders to charge off an account or reduce the interest which is imposed on the payday loans. In doing so, you will be able to improve the chances of looking for a consolidation program which matches your expectations, needs and budget. Moreover, before you would sign the contract, you need to review the terms first and the conditions of the loan.

Make An International Conference Call

A lot of technological advancements in communication and broadcasting have paved the way for bringing people from across the globe closer through an international conference call. However, people have been calling internationally without so much the thought of doing it the right way to save costs. If not, their telephone bill could amount to hundreds or even thousands of dollars every month.

On the bright side, thanks to technology and modern times, there are a lot of international calling methods that are existent nowadays than there did many years ago. The humble telephone is not anymore the only means to call someone half a world away, but there is now a new method that relies on new technology like VoIP or Voice over Internet Protocol. VoIP makes phone calls over the Internet possible instead of traditional long distance calls.

To effectively communicate with other people across the globe without making a hole in your wallet is fairly easy. Just like making a regular conference call, an international conference call follows the same basic principles:

(1) participants dial in to a conference call access number, (2) they enter the access code or PIN for their conference, and (3) they join the conference.

International conference calling is unique in a way that international participants need special access numbers to avoid paying expensive international call rates. If you go to the larger services providers you might get an international toll-free number to access the conference. Other providers set up local access numbers in countries where their customers normally call.

For instance, you want to hold a conference call with clients in England, Japan, and Canada and you’re located in the United States. All you need to do is dial either an international toll-free access number or a local access number. Those who use the local access number are right away connected to the central conference bridge via a global IP network.

Using a dial-out system rather than a dial-in system is another economical way of making these kinds of calls. In a dial-out system the moderator dials out to each participant individually, thus absorbing the costs of each international call.

Options – My Most Valuable Advice

How to Get a Simple Small Business Phone Service and System in Florida

An integral aspect of a small company is a small company telephone service. And with this kind of assistance, small scale business organizations are going to be efficient in speaking with company colleagues and also other clients and will also do other business activities without ever leaving work. Many small scale business telephone services and systems are offered in packages. They’re sold together with a transmitter along with a few handsets and other gear relative to the package.

Lots of people wish to make use of a wireless telephone because it allow them make use of the receiver everywhere they are for as long it is within the range of the base phone and enables link with intercoms.

The type of small business telephone service that’s utilized in business is significantly much like that of the telephone system in the home. What is needed is just a base station that works as the main phone line, a caller ID and an answering machine. Connecting additional telephones or handsets is your choice.

Some service companies can add up to two additional handsets or phones which are contained in their packaged service. But obviously this kind of system can be expanded as you can have extra phones for your system based on your company communication requirements.

A lot of people today say that Voice over Internet Protocol (VoIP) is the best for their businesses especially for the small companies. VoIP is definitely an effective small business phone service, based on the way you look at it. Utilizing an internet connected phone may allow you to make calls anywhere on earth and never have to keep in touch with an operator and getting billed.

With this particular kind of company phone program, setup of the procedure is simple. Just make an application for a standard VoIP account and a web connection then purchase a router, and that’s all there is to it. Imagine using the internet to call other contacts for free. That’s what is known as effectiveness.

It is best to ask competent personnel regarding how to install the service package, should you not know how to or can’t understand the offered manual. Choosing the right small business phone company is essential thus ensure you choose the proper service that may accommodate your preferences. A fruitful small business telephone service will surely help you overcome communication issues.

Other telephone service providers are offering some small-scale business services with additional functions. Obviously, small scale firms may benefit from this kind of service. It can be an invaluable requirement for most firms, and with its lower cost, getting a small business phone service for the enterprise is not that hard to obtain. Who knows, maybe having your small business phone service is what you have been lacking.

Refer to: he has a good point

5 Reasons Your Business Should Have an Information Protection Policy

Information is the lifeblood of all businesses, but many business owners and high level managers often overlook the security of their business information to focus on what they consider more important; “the generation of revenue.” Many even know the risk well in advance but take on the mentality, “It will never happen to us.” Then the inevitable happens.

Experience has proven that the disregard for the protection of business information is disastrous. The smallest vulnerability in a business’s Information Security System (ISS) can and does cause businesses thousands, even millions of dollars in financial loss everyday. Experts have found that in the majority of the cases involving “loss” from the theft of information that the business owner(s) or managers were aware that potential breaches existed and did nothing to correct the issue. Experts also point out that in 99% of the cases that the cost to fix the breach would have been thousands to millions of dollars cheaper then the loss the business sustained from the breach itself.

According to “Trends in Proprietary Loss” (ASIS International, 2007) these are the top 5 reasons businesses of all sizes should have an active and progressive Information Security System (ISS) and Information Security Management System (ISMS) in place.

  • Loss of reputation/image/goodwill – Taking a hit in the pocket could be bad but not as half as bad as taking a hit to your reputation. Many business can rebound from loss of revenue but repairing your business reputation can cost astronomical time, effort and money. The implications are overwhelming in most cases.
  • Loss of competitive advantage in one product/service – When you have been working feverishly to stay ahead of the game but your competitor beats you to the finish line every time, “There’s a hole in your boat.” The leaking of trade secrets, product delivery timelines and other business processes can completely derail a business and destroy its competitive advantage.” In 2006 there was a well known case of information theft concerning an employee from a major beverage. That employee stole trade information and conspired to sell it to another beverage company for 1.5 million dollars.The employee was arrested after the competitor turned her in.
  • Reduced of projected/anticipated returns or profitability – This can occur when your competitor knows your pricing strategy. If they’re selling the same type of product or service as your business they can, and will easily outprice you.
  • Loss of core business technology or process – A quick Google search will give you some insight on how businesses lose billions in the process when technology is leaked or stolen. The case of the drawn out and costly battle of the “Cell Phone Giants” comes to mind. Do a Google search about it. There are some really insightful facts that you may not have known about the case.
  • Loss of competitive advantage in multiple products/services

All of the above are sound reasons while your business should have an active information security policy. I am of the opinion that any business that regularly loses money and fails to implement processes to stop it,will soon be out of business. Therefore, I encourage all business managers, executives and owners to take the protection of their information seriously. Make time to review your current information security processes and policy with your security manager. Listen to his/her concerns and recommendations. After all that is what you hired him/her for. Concentrate on making your security a “Necessary good” instead of a “Necessary evil” and dedicate a reasonable but flexible budget to immediately address new or unexpected security threats. It could truly save you a life of headaches, court battles and money in the end.

Below are a few recommendations that I believe will help any business to begin improving their information security process. It will also help to improve overall security in general.

Recommendations

  • Ensure that sensitive information is only accessible to a small group of people based on a need to know basis. This information is to be kept in a secure area with progressive and redundant security measures.
  • The first level of security can be posted signage that designates the level of authorization required to be in specific areas. These signs should also advise the consequences for ignoring them.
  • The second level of security may include CCTV cameras which are manned or unmanned (but have the ability to be reviewed later). Cameras serve as a good method to detect, deter and in some cases respond to nefarious behavior.
  • The third level of security mandates designated key cards or key fobs to enter restricted areas. This authorization can also be indicated by color coded ID badges. A security checkpoint guarded by trained security officers is also an option.
  • The fourth level of security concerns areas where the most sensitive information is held. This area should include CCTV cameras, locked file cabinets and safes. This should be supported by a well written Information Protection Policy created in partnership with an experienced security professional and it should be strictly adhered to.
  • Lastly, a schedule for audit and compliance should be instituted and a designated person appointed the responsibility for its oversight. This recommendation has more to do with Information Security Management, which I will discuss in a later topic.

General Information Security Practices

The preceding concerned security strategies for highly sensitive information however, we must not overlook the need for the security of general business information. Information comes in many forms and businesses must protect them all. Here are a few more tips that I recommend to improve your current Information Security Policy:

  • Ensure that all documents that contain personal, personnel and company information are always kept secure. This information should never be left lying around on someone’s desk or in their inbox. Always keep this type of information under lock and key and designate a person to ensure strict accountability.
  • Ensure that you have a information security policy in place and share it with your entire staff. This policy should include how to file or discard company information.
  • Ensure that your company has a shredder and include shredding regulations (what should be shredded, when and by whom) into your policy.
  • Always ensure that someone in your organization stays abreast of current cyber threats. This person is normally the head of the IT department or your security manager. He/she should also ensure that your anti-virus and firewall systems are regularly updated and tested. If your company does not have a dedicated IT department of manager it wouldn’t hurt to consult with an IT Security firm to get a check-up.
  • Ensure that your Information Protection policy includes regulations pertaining to thumb drives and portable hard drives. The policy should clearly state what information can be saved or uploaded from and to the devices. Also consult with your IT department to disable the USB ports on your computers and networks if necessary.
  • Finally, every business should have a Non-Disclosure Agreement. NDAs set the expectations for your employees as it pertains to the privacy of your business affairs, processes and materials. It also provides the recourse for violating the policy. can be found on the web, but I recommend consulting with your attorney to ensure that your NDA provides you and your business optimum protection.

That about sums it up. I believe that by implementing these strategies that every business can improve the protection of their information and reduce the chances of suffering financial loss. In many cases you may even increase your profitability, which is why we are all in business anyway. I hope that you found this information valuable. Never underestimate what a solid Information Security Program can do for you.

Thanks for reading and I hope that these quick security tips help to kick start or rekindle your Information Security Program.

Making Your Employees Understand the Value of Information

When deploying a bespoke information security awareness campaign, the ultimate aim is to build a mindset in which employees come to respect and protect the information they work with. To achieve this, it’s imperative that employees fully understand the value of that information.

Failing to understand the value of information is a major cause of information security breaches. For example, it’s the reason why sensitive information ends up in wastepaper baskets or recycling boxes, which subsequently exposes it to ‘dumpster diving’ – the practice of scouring company bins for useful competitor intelligence.

Failing to understand the value of information has led to some of the high profile ‘laptop left on a train’ incidents, where employees are walking around with sensitive information on their hard drives that hasn’t been encrypted for transport.

Failing to understand the value of information can even cause employees to talk themselves into doing things they’ve already been told is bad practice, such as connecting to an unsecure hotel wi-fi to check email. We’ve all been tempted to do it because of the convenience. What stops us is knowing how valuable the emails coming in and out are – all of which can be intercepted on an unsecure wireless connection.

Communicating value

The value of information is best communicated through a clear information classification scheme. For example, let’s use the traditional labels of ‘public’, ‘internal’ and ‘confidential’ information. One of the most effective methods of communicating value is to consider all of the information types within your organisation and categorise them under these headings. Turn that into a clear communication that allows employees to see exactly which information types should be considered under which classification. There are also some engaging and fun ways to embed this in your employees’ minds.

Make classification mandatory

Making classification of all documents mandatory also helps to embed this consideration of value. A classification must be assigned to every new piece of information that employees generate. Similarly, every piece of information they receive must be immediately checked for its classification. If a piece of information is passed on without a classification, then the practice of sending it back to the originator for classification will eventually cause this handling procedure to become second nature.

Protecting confidential information: Carrot or stick?

For most organisations, accidentally or intentionally disclosing confidential information is a disciplinary offence. As long as you state this as part of a campaign that simultaneously instils the value of information, then it can be quite effective.

However, bear in mind that the most effective internal communications campaigns succeed by aligning the objectives of the employee with the objectives of the organisation. Therefore, a more effective method is to make the employee see the personal value of protecting information at work. There are many messages that can be used, such as building the employee’s perception of their contribution to organisation success, and the need to protect the integrity of this achievement. You can also communicate how devastating an information breach can be – for example, through lost revenue or a fine from the Information Commissioner’s Office. An information breach could even cause enough lost competitive advantage that an organisation is no longer able to operate at the same size it was. This associates the concept of information security with job security.

Acformation – The New Information Paradigm

The First Paradigm – Age of Information (circa 1980 – 2000)

Information, coming in, captured the then market realities. It represented the collective market notions such as ideas, beliefs, etc. for a given time period. The Information Gradient (IG), the rate at the which a given information changed – proven, disprove etc. was fairly linear. In other words, the market behaviour was within the predictable limits of Organizational Think-tanks (OT).

The Second Paradigm – The Rise and Fall of Real Time Information (circa 2000 – 2012)

The changing market dynamics brought new problems to these OT. The IG lost its linearity. It became a victim to unforeseen market forces, and thus became more skewed. The Information captured did not convincingly represent the market notions.

It was then time for the next paradigm shift – the Real Time Information (RIT). But, RIT never represented information at all. It was a screenshot of the market notions at any point of time. It allowed the OT to ‘trust’ the market forces before taking any strategic decision.

It worked well for a while. Until RIT started losing the ‘realness’ of the information. As the real-time capturing of information peaked, companies started becoming more aspirational. They wanted information created a moment ago. While the technological advancements made it possible to capture and deliver information real-time, these companies found it difficult to put this information into perspective. For a vital component of the information made no sense – how useful is this piece of information for the immediate decisions to be made and its integrity for long-term strategic decisions.

The era of RIT came to end.

The Third Paradigm – The Age of Acformation (Present)

RIT is dead. How could a piece of information captured a minute ago make sense? More so, when information captured a minute ago will not be the same as the information that is to be captured the next minute. Especially in an industry such as Apparel or Footwear where the fashion trends are changing.

RIT lacks a continuity, in terms of aiding the business in taking market decisions.

Acformation was born. It stands for Actionable Information.

Acformation is radically different. It does not capture or represent information at all.

Acformation, in essence, represents the rate of change of information. In other words, it represents IG. IG is a meta-information, i.e. information about Information. It provides the much need context for the information, and is thus, Actionable.

Understand your company’s Information Structure

As a retailer, you need to understand the Information Structure of your business.

Primary Information (PI)

Stock Levels

What do you have? How much of it do you have?

Sales

What has been sold?

How much of it has been sold?

Secondary (or Meta) Information (SI)

What did this customer buy?

How much did the customer buy?

What is the Customer Profile?

What is the customer buying history?

Miscellaneous Information (MI)

Company Performance

Accounts and Balance.

Actionable Information (AI)

Given the PI, SI & MI levels, how disposed is the customer (or a group of them) to buy in the future?

How likely will the purchase be made?

How frequent will this happen?

Will there any change in their preferences as result?

How resources is your shop in making this happen?

What Information Does An Employee Expect? – An Employee Communication Primer

OPENING BELL:

With the corporate laws becoming stricter in India and the ‘Right-To-Information’ Act being enforced in the ‘right’ spirit, coupled with the hyperactive media & proliferation of social networking websites, the word ‘Transparency’ has acquired a new meaning in the world of business. Till early 1990s, the word ‘transparency’ was just not in the business lexicon and today it is a stringent legal, a professional, business and a societal necessity.

Like a coin, the word ‘transparency’ has two sides. One side pertains to the information that the organization shares with the outer world (like government agencies, investors, business magazines, news channels, and voluntary organizations) for compelling reasons and the other side is about the stuff that the organization feeds or notifies to the employees for the intended reasons.

In the contemporary world, the employees are far more conscious and vocal about their rights. In fact, feeding them information is equal to “what the doctor ordered”; give them a little information and they ask for more. Why? Because they believe that the information (like knowledge) is power and more information is decidedly better than no or half information.

Employees born after 1992 (known as Gen x or Gen Alpha) are the blessed ones as they have escaped the era of ‘information starvation’. When they were growing up, India was getting progressively liberalized and information was becoming available more easily. Consequently, they became adult with the ‘mindset’ that they have a (legitimate) right to expect, get and receive information that affects them.

As of now, it seems that the HR profession in India has taken the partial cognizance of this ‘info savvy’ or ‘info hungry’ employees and their expectations for the ‘transparency’ in information sharing (within and from the organization). What information the ‘info hungry’ employees expect from the management or the company?

Let us explore in a telescopic way, i.e. from the personal level and to the organization level, and look at the instructive list of the information needs.

As an employee – Individual & direct information needs:

 

  • How is my compensation calculated and what is my take-home pay?
  • How do I plan for my income tax?
  • What are the HR policies applicable to me and what each policy means? Whom should I give feedback?
  • What are my entitlements and how & when do I receive or claim them?
  • What are the performance measurement criteria applicable to me?
  • How will I grow or get promoted and approximately within what time-frame?
  • Whom should I speak to in case of any difficulty, personal or professional?
  • What are the unwritten but important Dos and Don’ts, behavioral and otherwise, of the organization?
  • Who are the key members of my immediate senior management and what are their profiles?

 

As a team (cross-functional) member – Individual, collective & direct information needs:

 

  • Why I am chosen as a member? Why others are chosen as team members?
  • What are the goals of this team?
  • Why a particular employee has been appointed as the chief?
  • Whom the team will report to?
  • What is the timeline for presenting the outcomes?
  • What resources the team has at its disposal?
  • Will my job be at stake if the team does not deliver as expected?
  • What are the extra privileges available to a team member?
  • How the conflicts within the team will be resolved?
  • How will my performance as a team member be linked to my annual performance appraisal?
  • Who will help if I or the team requires training or other support?
  • What if my Functional Supervisor hinders my participation in the team’s work?

 

As a member of the Function/Department/Unit – Individual, collective & direct information needs:

 

  • How my function/department/unit has fared this year?
  • Why my boss has assessed my performance as inadequate when the function/department/unit has done so well? Does that imply that the ‘sword is likely to be on my neck’?
  • Why our function/department/unit is treated like an orphan by the management?
  • Why I am not being given challenging assignments?
  • What are the key developments in other functions/departments/units of the company?
  • Why employees of other functions/departments/units get better or more benefits?

 

As a member of the organization – Individual & indirect information needs:

 

  • What are the core values of my company?
  • How my company has performed during the specific period and what are the central reasons for the performance?
  • What are the significant developments (political issues, competition related, mergers, acquisitions, takeovers, government policies, etc.) that affect my company (and therefore, me)?
  • Whom should I talk to if I receive unsubstantiated information about my company from the external or internal sources?
  • How my company is planning to grow in coming 2-3 years?

 

CLOSING BELL:

Though the information needs become more specific, differentiated, and time sensitive as one moves up in the pecking order, it cannot be denied that the same information can be shared, of course, on a case-to-case basis, in different ways with different levels of the employees, at the same time or at different points of time. Reaching out to the employees at the right time is always a healthier option irrespective of whether the employees have voiced about their information needs. Information shared at a date later than the required, serves no purpose. All employees do not require all information, but some employees require some information. Correct?

Transparency in sharing of information implies ‘openness’, which is a key constituent of a healthy organizational culture. However, the degree of openness is a subjective criterion and it depends on the workforce’s collective perception, which is primarily influenced by the difference between the management’s advocated philosophy or business policy and the real practice of sharing the information. Transparency in sharing information is a key ingredient for trust-building between the employees & the management.

The real torch-bearer of the ‘transparency’ is the HR Head. She is not only accountable to make sure that every employee receives the ‘required’ information, but also should persuade or even insist when required, that the members of the senior management demonstrate openness and behavioral transparency, consistently.

‘Behavior speaks louder than words’ and here it means that no member of the senior management should be seen as ‘hiding’ or ‘suppressing’ or ‘tweaking’ the information. Practicing ‘transparency’ is an art as well as a science for HR the professionals. It is more an art when they have to be transparent themselves and it is more of a science when they have to make sure that the employees perceive the organization as transparent.